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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kiarra Lomon

January 2, 2026

5  out of  5
rating by Kiarra Lomon
"I wish I could give Lillian a 10 star she was phenomenal. She reached out to me to give me a quote. She was so nice so friendly, even though she wasn’t able to help me. She made sure to look over what I was already getting and what I was offered and an in informed me that it was a good deal, even gave me some advice. Whether it be auto or home, I highly recommend you reach out to her. She is so sweet so helpful. highly recommend having lillian as your agent!"
We responded:
"Thank you, Kiarra, for sharing your experience! I'm delighted to hear that Lillian provided such exceptional service and valuable advice. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out!"
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salem325

December 29, 2025

5  out of  5
rating by salem325
"Paul Timmer was very attentive, and worked hard to get us the best rates possible for our needs."
We responded:
"Hey! Thanks for letting us know that you had a great experience. Paul was attentive and worked hard to find rates that fit your needs, and we appreciate you trusting our office with your homeowners insurance and other coverage."
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Marcus Heard

December 23, 2025

5  out of  5
rating by Marcus Heard
"I just wanted to thank Lillian Patterson for professionalism. She answered every question I had."
We responded:
"Marcus, thank you for your review! I'm happy to hear that Lillian provided you with such professional service and answered all your questions. We appreciate your feedback and are here if you need anything else!"
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Jeffrey Oliver

December 16, 2025

5  out of  5
rating by Jeffrey Oliver
"As a customer, I've been working with Paul at Whitney Owens State Farm over past few weeks in updating my policy. Paul has done an outstanding job with following up and keeping me informed during this process. I really appreciate Paul's diligence and his high level of professionalism."
We responded:
"Hey Jeffrey! Thanks so much for letting us know that Paul has been keeping you informed and on track with your policy updates. It’s great to hear his diligence and professionalism made a difference for you. We really appreciate you taking the time to share your experience!"
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Justin Rucks

December 15, 2025

5  out of  5
rating by Justin Rucks
"Whitney Owen’s State Farm is a great place to have insurance if you need a great agent ask for Lilian Patterson great agent"
We responded:
"Thank you, Justin! I'm happy to hear that you had a positive experience with our office. Lilian Patterson is indeed a valuable part of our team, and I'm glad she could assist you. If you need anything else, feel free to reach out!"
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Christine Boylan

December 15, 2025

5  out of  5
rating by Christine Boylan
"Just switched over with Lillian…. She was gr8 getting us through it all."
We responded:
"Christine, thank you for sharing your experience! I'm glad Lillian was able to assist you smoothly with the switch. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Deidra Baker

December 10, 2025

5  out of  5
rating by Deidra Baker
"Lillian was very helpful and she cared that definitely makes a difference in a customer's experience."
We responded:
"Thank you, Deidra! I'm happy to hear that Lillian made a positive impact on your experience. Our team is dedicated to providing caring and helpful service. If you need anything else, feel free to reach out!"
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Jessie Hampton

November 28, 2025

5  out of  5
rating by Jessie Hampton
"This morning I spoke with morgan she is always nice and respectful willing to answer my question and help me understand my policy thank you so much"
We responded:
"Thank you for your review, Jessie! I'm glad to hear that Morgan provided you with such helpful and respectful service. We appreciate your kind words and are always here to assist with any questions you may have. Let us know if there's anything else we can do for you!"
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Makeiko Morgan

November 25, 2025

5  out of  5
rating by Makeiko Morgan
"Jackie at Whitney Owens State Farm, has the best customer service I've seen since myself, She explained everything thoroughly, and cared about getting me the right coverage. Great job Jackie please continue the awesome work and I will encourage any insurer check with you first. Thank you so much for saving me money."
We responded:
"Thank you, Makeiko, for your wonderful feedback! I'm happy to hear that Jackie provided exceptional service and helped you find the right coverage. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Chassy Poo

November 25, 2025

5  out of  5
rating by Chassy Poo
"Holly and tyler was very fast, professional and patient that I got my insurance with them the very same day, very great location to do business thank you 😊"
We responded:
"Thank you, Chassy, for sharing your experience! I'm happy to know that Holly's quick, professional, and patient service made your insurance process smooth and efficient. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Erika Henderson

November 24, 2025

5  out of  5
rating by Erika Henderson
"Paul is wonderful! Very helpful, knowledgeable, and friendly! I highly recommend him"
We responded:
"Thank you for your review, Erika! I'm happy to hear that Paul provided you with such helpful and friendly service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Roslyn Jackson

November 24, 2025

5  out of  5
rating by Roslyn Jackson
"Please be sure to ask for Tyler, he was very helpful with getting better rates than before!"
We responded:
"Roslyn, thank you so much for taking time out of your busy day to leave us some feedback. We hope to take care of your insurance needs for many years to come!"
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Connie Johnson

November 19, 2025

5  out of  5
rating by Connie Johnson
"Jackie Brazil is the person to go to for your insurance. She will work hard for you!! Thanks!!"
We responded:
"Thank you, Connie! I'm happy to hear that Jackie provided you with such dedicated service. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
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Ashley B

November 18, 2025

5  out of  5
rating by Ashley B
"I had the pleasure of working with TYLER!! He was awesome! Gave me all my options and explained everything to make sure I chose the best car insurance plan for me. So friendly and knowledgable! Thank you so much, Definitely would recommend :)"
We responded:
"Ashley, thank you for your wonderful feedback! I'm glad to hear that Tyler provided you with such a positive experience and helped you find the best car insurance plan. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Garey Price

November 18, 2025

5  out of  5
rating by Garey Price
"Lillian Patterson is an amazing and wonderful person. She is very helpful when it comes to getting the information that you need. I highly recommend."
We responded:
"Garey, thank you for your fantastic review! I'm delighted to hear that Lillian was so helpful in providing the information you needed. We appreciate your recommendation and are here for any assistance you might need in the future. Let us know if there's anything else we can do for you!"
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Randy Miller

November 17, 2025

5  out of  5
rating by Randy Miller
"Morgan did a great job with my issue"
We responded:
"Hi, Randy! I'm happy to hear that Morgan was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Lisetta Asbury

November 17, 2025

5  out of  5
rating by Lisetta Asbury
"Lillian Patterson is a good worker n makes people smile. She is very informative over different insurances."
We responded:
"Hey, Lisetta! I'm happy to hear that Lillian made a positive impact with her informative approach and friendly demeanor. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. Let us know if there's anything else we can assist you with!"
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Lisa Odena

November 13, 2025

5  out of  5
rating by Lisa Odena
"Paul was very patient and helpful in getting our vehicles set up on auto-pay with similar payment dates."
We responded:
"Lisa, thank you so much for taking time out of your busy day to leave us some feedback. We hope to take care of your insurance needs for many years to come!"
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Bradley Noble

November 12, 2025

5  out of  5
rating by Bradley Noble
"Lillian was EXCELLENT! She’s the G.O.A.T/BOMB.COM!! She has exceptional customer service and she made me feel valued as a person. She connected with me as a person and that’s what sold me! I feel like we could talk for hours but I didn’t want to hold her up at work! Haha lol 😂😂😂 Lillian is THE BEST EVER!!! If you’re looking for an auto insurance company that values their people and treats them with respect and dignity choose STATE FARM and ask to speak with Lillian!!!"
We responded:
"Thank you so much, Bradley! I'm really happy to hear about your wonderful experience with Lillian. She truly goes above and beyond to connect with our customers and make them feel valued. Your kind words mean a lot to us, and we're grateful to have you as part of our State Farm family. Let us know if there's anything else we can do for you!"
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Mary Jo Parker

November 7, 2025

5  out of  5
rating by Mary Jo Parker
"Lillian is great.. Explain everything and a great pr"
We responded:
"Thank you, Mary Jo! I'm happy to hear that Lillian provided you with such a great experience. Our team is dedicated to ensuring clear communication and excellent service. If you have any more questions or need assistance, feel free to reach out!"
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Catherine Dowd

November 7, 2025

5  out of  5
rating by Catherine Dowd
"Hollie was great, very nice…. patient and professional service."
We responded:
"Thank you, Catherine! I'm happy to hear that Hollie provided you with such patient and professional service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Buffaloes Foundation

October 31, 2025

5  out of  5
rating by Buffaloes Foundation
"Courteous and helpful AND Paul has delicious, healthy snacks"
We responded:
"Thank you for your feedback! I'm happy to hear that you found our team courteous and helpful. Paul will be delighted to know you enjoyed the snacks! Let us know if there's anything else we can assist you with."
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Heather Porter

October 14, 2025

5  out of  5
rating by Heather Porter
"Getting a quote from Paul was so easy. I was pleased when I got a much better quote from State Farm than my old insurance. Paul thoroughly explained the process and made switching to State Farm a breeze. I even have better auto and renter coverage now then a did previously!"
We responded:
"Heather, thank you for sharing your experience! I'm happy to hear that Paul made the process smooth and that you're satisfied with your new coverage. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
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Elizabeth ALTHEN

October 10, 2025

5  out of  5
rating by Elizabeth ALTHEN
"Paul was very informative and very helpful."
We responded:
"Thank you, Elizabeth! I'm happy to hear that Paul was informative and helpful during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Mleo Soprano

October 8, 2025

5  out of  5
rating by Mleo Soprano
"Cloye was so knowledgeable about every aspect of her job. She answered every question I had about my needs fir Life and Auto insurance and made my experience so comfortable and absolutely AMAZING!"
We responded:
"Thank you so much for taking the time to leave us a review! We are so fortunate to have Cloye on our team!"