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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

CT Easley

September 19, 2023

4  out of  5 rating by CT Easley
"Great experience."

Betty Thompson

September 15, 2023

5  out of  5 rating by Betty Thompson
"Today conversation with Mrs. Taylor was very helpful, she explained everything in a professional way. She didn’t hesitate to make sure I understood. She is a very good agent. I would love to meet her in person. So I would like to say thanks to Mrs. Taylor."

River Bailey

September 13, 2023

1  out of  5 rating by River Bailey
"Super great at first; however, I noticed my premium triple, with no accidents or tickets, and they proclaimed that there was nothing they could do. Go to State Farm to pay $350 for just liability insurance on a 2016 ford :)"

Jacqueline Manney

September 10, 2023

5  out of  5 rating by Jacqueline Manney
"Everything was great, Taylor was able to save me money and get get me more coverage all while making sure I knew what I was paying for and why!"

Brian Shelton

September 8, 2023

5  out of  5 rating by Brian Shelton
"Jen helped me file a claim against another Insurance company and was super helpful. She did lots of legwork in finding the right number to call so I didnt spend all evening bouncing from number to number. She helped me sort through lots of damage info so I was prepared when I made my call. Give her a call when you need some claims help! You’ll be glad you did!"

maria jones

September 2, 2023

5  out of  5 rating by maria jones
"Cloye did a great job"

Sharon Sanders

September 1, 2023

5  out of  5 rating by Sharon Sanders
"Taylor is amazing! She takes time to explain information clearly and thoroughly. She is also very genuine in connecting with her clients."

Ashley Carson

August 30, 2023

5  out of  5 rating by Ashley Carson
"After years of calling in to an insurance company on an 800 number and talking to whoever answered, it has been so nice to build a professional relationship with an agent who knows your name when you call, reaches out with reminders and always strives to do her best to get you set up with the best plan. So thankful for Jennifer and the time and attention she gives. Top notch and so very kind!"

Charles Mills

August 29, 2023

5  out of  5 rating by Charles Mills
"Our experience with Taylor was very nice. She is very kind. Explains everything perfectly, and is very personable. Thank you for being the best Taylor. We look forward to working with you again in the future."

Scott Lile

August 23, 2023

5  out of  5 rating by Scott Lile
"Met today to review my policies. Taylor was very helpful and full of good ideas."

Tonisha Thorpe

August 18, 2023

5  out of  5 rating by Tonisha Thorpe
"Taylor with State Farm has impeccable customer service. Always friendly with a smile, she goes over and above her job."

amre a

August 18, 2023

5  out of  5 rating by amre a
"Jennifer has been extremely helpful and amazing with the Whitney Owens State Farm Office. She was able to answer all my questions and followed up to make sure all my questions were answered. This type of service is really unheard of these days and I am glad i have state farm. If i could give 6 stars i would!"

Angela Corlett

August 16, 2023

5  out of  5 rating by Angela Corlett
"Chloe, thank you for guiding me through the review of my multiple insurance policies. You were very personalble and professional. I appreciate your help to reset the coverage on my older vehicle and your recommendations for additional coverage. You're a keeper."

Laura Renee

August 11, 2023

5  out of  5 rating by Laura Renee
"I have been a State Farm customer with the same agent since 1976. When he retired I was dissatisfied with his replacement and left for a short time, but was ecstatic to return when, upon moving to Arkansas, I spoke with Whitney Owen and her staff. They were able to meet all of my insurance needs and were there to make sure that I received excellent service when I needed it. Their service is gold standard. I recently met with Adam who is now servicing my policy and I couldn’t be happier. He is a perfect example of the quality of service they offer. He is easy to talk with and very knowledgeable. He spent time to get to know me and my needs and we discussed several changes that I could make to improve my insurance coverage now and in the future, and then he saved me money. It’s great to be back with State Farm with an agent who I can trust… looking forward to a repeat 45 years. 😀🌻"

Nina Stagger

July 28, 2023

5  out of  5 rating by Nina Stagger
"Very good experience with agent. He was professional, polite and patient."

Natalie Stanley

July 24, 2023

5  out of  5 rating by Natalie Stanley
"Great job. Adam."

Charles Paskel

July 11, 2023

5  out of  5 rating by Charles Paskel
"I have loved everything about State Farm since I joined. And I thank them for their time and patience. Wouldn't be with anyone else!!!"

Lorre Staretz

July 10, 2023

5  out of  5 rating by Lorre Staretz
"Adam Arzaga with the Whitney Owens State Farm Office is amazing! I needed to go over my policies, to fine tune what I needed and what I didn't need, and to explain some things that just didn't make sense to me. He was well prepared for our talk, and followed up with numbers and information that handled every single thing I was wondering about. He was courteous, kind, took plenty of time with me, and explained everything perfectly. I would highly recommend talking with Adam when you need this type of service! Definitely 5 STAR!!! :)"

Min Kisten Scarver

July 7, 2023

5  out of  5 rating by Min Kisten Scarver
"Adam Arzaga met with me a few weeks ago for annual review. He was very patient, was genuinely interested in me and my, and was able to offer me services that would best meet my needs now. Highly recommend the Whitney Owens office for your insurance needs"
Profile photo of Roosevelt Pettus

Roosevelt Pettus

July 6, 2023

5  out of  5 rating by Roosevelt Pettus
"I’m very glad that I was able to work with Ms Taylor she was so helpful. I will be referring family and friends to her. Let’s go team Taylor now"

Lauryn Webb

July 3, 2023

5  out of  5 rating by Lauryn Webb
"I had a great experience with Cloye, as first timer she was very patient with me and ensured that I understood everything and that was getting the best rate."

Marketta Smith

July 2, 2023

5  out of  5 rating by Marketta Smith
"Ashely is a great agent. She was very professional and understanding and she was able to handle business. I would highly recommend anyone to her. I love her customer service experience."

Shelby Raney

June 22, 2023

5  out of  5 rating by Shelby Raney
"Cloye helped me so much when I needed to shop and move my insurance over. She not only saved me money, she showed me options I didn’t know were available to me. Highly recommend."

Hartsville Johnson

June 13, 2023

5  out of  5 rating by Hartsville Johnson
"It was a wonderful experience. I came in early grabbed a snack and a soda and sat down with Tayor. She helped review my coverage and even talked with me about retirement plans. Great appointment!"

Mario de la pena

June 12, 2023

5  out of  5 rating by Mario de la pena
"Hollie was personable and efficient. No complaints."