State Farm® Insurance Agent Whitney Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
chloe crater
May 2, 2025
5
out of
5
rating by chloe crater
"I purchased a new vehicle and had to replace it on my policy. Lillian was fantastic! She reviewed my current coverage with me and shared what the difference in my payment would be. We even discussed some other coverage possibilities…no pressure was involved and she took care of me."
We responded:
"Thank you, Chloe, for sharing your experience! I'm happy to hear that Lillian provided you with excellent service while updating your policy. It's great that she could review your coverage options without any pressure. If you have any more questions, feel free to reach out. We're here to help!"
Lakeisha Irby
April 30, 2025
5
out of
5
rating by Lakeisha Irby
"Tyler was very sweet and nice and I will recommend anyone to go to State Farm"
We responded:
"Thank you, Lakeisha, for your wonderful feedback! I'm happy to hear that Tyler made such a positive impression. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
charmaine hughes
April 29, 2025
5
out of
5
rating by charmaine hughes
"Lillian was great with helping me with getting new car insurance.. Her customer service was Top Notch!! If you’re not shopping for insurance with Ms.Whitney team. Your shop at the wrong place! Proud customer since 2017!!"
We responded:
"Thank you, Charmaine, for your wonderful feedback! I’m delighted to hear that Lillian provided you with excellent service while assisting with your car insurance. We truly appreciate your loyalty since 2017 and are grateful to have you as part of our community. If you ever need anything else, feel free to reach out!"
Cody Calhoun
April 17, 2025
5
out of
5
rating by Cody Calhoun
"Lillian was such a a big help. Even offering me more medical coverage that I didn't know I could get. Very respectful and knew exactly how to do her job. I give her a two thumbs up 👍👍. Thank you Lillian and thank you State Farm for your wonderful service."
We responded:
"Thank you, Cody, for sharing your experience! I'm glad to hear that Lillian was able to assist you with your medical coverage needs. Her dedication and expertise are truly valued. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Jerry Courtney
April 17, 2025
5
out of
5
rating by Jerry Courtney
"You are a great salesperson and you have great customer service skills also great to talk to smart and know your business keep up the good work and thanks for the low or shall I say better price on my policy much better"
We responded:
"Thank you, Jerry! I'm happy to know you appreciated the service and the improved pricing on your policy. It's always a pleasure to assist and ensure you have the best experience. If you have any questions or need further assistance, feel free to reach out anytime!"
Ty Gray
April 8, 2025
5
out of
5
rating by Ty Gray
"Lillian Was the best she answered all my questions and helped me so much and she got me cheap insurance I would recommend her to anybody she is top notch"
We responded:
"Hey, Ty! We love hearing that Lillian was able to answer your questions and find you a great rate. Your recommendation means a lot, and we appreciate you sharing your experience."
William Masewicz
April 8, 2025
5
out of
5
rating by William Masewicz
"Lillian's an outstanding agent definitely knows her business. Very personable. I would recommend her to anybody that needs an agent. She's a well-rounded good representative for the company."
We responded:
"Thank you, William, for the fantastic rating! I'm happy to know that your experience with our office met your expectations!"
Katie Sooker
April 7, 2025
5
out of
5
rating by Katie Sooker
"Lillian was great and very professional. We truly enjoyed working with her."
We responded:
"Thank you, Katie, for sharing your experience! I'm happy to hear that Lillian provided you with professional service and that you enjoyed working with her. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Niicco
April 4, 2025
5
out of
5
rating by Niicco
"Hi Whitney, Holly was amazing just now, working with me to update my address and other information because I recently moved. Also, your system is amazing she knew who I was before I said anything and already had me pulled up and that’s a testament to you and the services you provide your team and clients. Thank you!! 😊 Have a great weekend!"
We responded:
"Hi Niicco, I'm so happy to hear about your positive experience with Holly! It's wonderful to know she was able to assist you efficiently with your move. I'm also glad our system made the process smoother for you. Thank you for your kind words, and I hope you have a fantastic weekend! If you need anything else, feel free to reach out."
stephanie parsley
March 11, 2025
5
out of
5
rating by stephanie parsley
"Recently switched from Allstate to State Farm not only because of how much better the rates and coverage is, but also because of Hollie! She made the process so easy and comfortable that she felt like a friend within 2 minutes. Definitely recommend her if you’re on the fence or interested in signing up!"
We responded:
"Thank you, Stephanie, for sharing your experience! I'm so happy to hear that Hollie made your transition to us so smooth and welcoming. Her ability to connect with customers is truly special. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Paige Coleman
March 7, 2025
5
out of
5
rating by Paige Coleman
"As always, I had a wonderful experience with Whitney’s agency. Lillian was very knowledgeable, clear and concise. I genuinely feel that I’m getting the best value for my policies and working with them feels like home."
We responded:
"Thank you, Paige, for sharing your experience! I'm delighted to know that Lillian provided you with clear and knowledgeable service. It's wonderful to hear that you feel at home with us and find value in your policies. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Nikelle Girndt
March 7, 2025
5
out of
5
rating by Nikelle Girndt
"My agent Lillian was absolutely amazing guiding me through all the different coverages I was looking for and explaining each one in detail. I definitely recommend her for her knowledge and accuracy with putting together my policy. Her prompt response to my emailing and texts. My overall customer service experience with Lillian at Statefarm is a big five-star overall. She was lovely to speak with and her professionalism was phenomenal!"
We responded:
"Thank you, Nikelle, for sharing your experience with Lillian! I'm happy to know that she provided you with detailed guidance and prompt responses. Her professionalism and knowledge truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Angie Parish
February 24, 2025
5
out of
5
rating by Angie Parish
"They have always been extremely helpful in every aspect of our insurance needs both homeowners and vehicles. They are courteous and friendly at all times. Today Tyler was extremely supportive and very helpful with meeting my needs. I would recommend Whitney Owen’s agency to anyone for insurance needs."
We responded:
"Thank you so much, Angie, for your wonderful feedback! I'm delighted to know that our team has been helpful with your insurance needs. Tyler's dedication to providing exceptional support is truly appreciated. We're grateful for your recommendation and are here for any future assistance you might need."
Charles Paskel
February 18, 2025
5
out of
5
rating by Charles Paskel
"I have loved everything about State Farm since I joined. And I thank them for their time and patience. Wouldn't be with anyone else!!!"
We responded:
"Charles - we are so humbled by this kind feedback! We are so happy to have you and look forward to taking care of your insurance needs for many years to come. ❤️"
Lynette Thomas
February 14, 2025
5
out of
5
rating by Lynette Thomas
"Lillian was very nice and professional today and took care of my issues."
We responded:
"Thank you, Lynette, for sharing your experience! I'm happy to hear that Lillian was able to assist you professionally and address your concerns. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Gregory Wallace
February 13, 2025
5
out of
5
rating by Gregory Wallace
"Great experience dealing with the agent tyler.Easy he made it really easy"
We responded:
"Thank you, Gregory! I'm glad to know that Tyler made your experience smooth and easy. We appreciate your feedback and are here to assist with any future insurance needs or questions you may have."
Vicki Knight
February 13, 2025
5
out of
5
rating by Vicki Knight
"Lillian is always available. She is very professional and courteous. I found my forever insurance company. Great service"
We responded:
"Thank you, Vicki, for sharing your experience! I'm glad to know that our team has been helpful and responsive to your questions. Tyler is indeed a valuable part of our team, and we're happy to have him. If you ever need anything else, feel free to reach out. We're here to help!"
Creepy Creations with Leisa Rae
February 11, 2025
5
out of
5
rating by Creepy Creations with Leisa Rae
"Quick, helpful service at a lower rate than my previous insurer. Lillian is super friendly and awesome at explaining details!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Michele Graves
February 11, 2025
5
out of
5
rating by Michele Graves
"Lillan was very polite and informed me of all my options would recommend whitny Owen's agency to all. Thank you"
We responded:
"Michele - thank you for the kind review! We hope to take care of your insurance needs for many years to come."
Heather Roberts
February 10, 2025
5
out of
5
rating by Heather Roberts
"Very helpful, and nice."
We responded:
"Thank you, Heather, for your kind words! I'm glad to know you found our service helpful and pleasant. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
carl taylor
February 6, 2025
5
out of
5
rating by carl taylor
"It's been a great pleasure speaking with Lillian today! She helped me out on my insurance today and her necklace was very beautiful!!"
We responded:
"Thank you, Carl! I'm glad you enjoyed your conversation with Lillian. She's truly dedicated to helping with insurance needs, and I'll be sure to pass along your compliment about her necklace. If you have any more questions or need assistance, feel free to reach out anytime!"
Frezel Farr
February 4, 2025
5
out of
5
rating by Frezel Farr
"I’m very grateful for Tyler’s help with my Home Auto Health and life insurance bundle"
We responded:
"Thank you, Frezel! I'm happy to know that Tyler was able to assist you with all of your insurance needs. We appreciate your faith in us and are here if you have any questions or need further assistance."
Ronald Townsend
February 3, 2025
5
out of
5
rating by Ronald Townsend
"Lillian was amazing and very helpful! She made adding another car to my auto policy a breeze. Very professional and easy going. She gave off a family vibe she is absolutely amazing thanks for everything Lillian!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Lillian was able to assist you. Her professionalism and friendly approach truly make a difference. If you have any more questions or need assistance in the future, feel free to reach out!"
Jamie Sprinkle
January 31, 2025
5
out of
5
rating by Jamie Sprinkle
"Hollie Cole worked with me and was awesome. She helped me put together the best policy. She was patient, professional and personable. I highly recommend calling her for any insurance needs."
We responded:
"Thank you, Jamie, for your fantastic feedback! I'm glad to hear that Hollie was able to assist you in crafting the perfect policy. Her patience, professionalism, and personable nature truly make her a valuable part of our team. We appreciate your recommendation and are here for any future insurance needs you may have!"
April Michelle
January 30, 2025
5
out of
5
rating by April Michelle
"Definitely had a great experience with Ms Hollie. She was very patient and professional throughout the whole experience. I couldn’t refer a better person to help you with your insurance needs. Thank you again!"
We responded:
"Thank you, April Michelle, for sharing your positive experience! I'm happy to hear that Hollie was patient and professional in assisting you with your insurance needs. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime!"