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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Makeiko Morgan

Makeiko Morgan

November 25, 2025

5  out of  5
rating by Makeiko Morgan
"Jackie at Whitney Owens State Farm, has the best customer service I've seen since myself, She explained everything thoroughly, and cared about getting me the right coverage. Great job Jackie please continue the awesome work and I will encourage any insurer check with you first. Thank you so much for saving me money."
We responded:
"Thank you, Makeiko, for your wonderful feedback! I'm happy to hear that Jackie provided exceptional service and helped you find the right coverage. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Chassy Poo

November 25, 2025

5  out of  5
rating by Chassy Poo
"Holly and tyler was very fast, professional and patient that I got my insurance with them the very same day, very great location to do business thank you 😊"
We responded:
"Thank you, Chassy, for sharing your experience! I'm happy to know that Holly's quick, professional, and patient service made your insurance process smooth and efficient. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Erika Henderson

November 24, 2025

5  out of  5
rating by Erika Henderson
"Paul is wonderful! Very helpful, knowledgeable, and friendly! I highly recommend him"
We responded:
"Thank you for your review, Erika! I'm happy to hear that Paul provided you with such helpful and friendly service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Roslyn Jackson

November 24, 2025

5  out of  5
rating by Roslyn Jackson
"Please be sure to ask for Tyler, he was very helpful with getting better rates than before!"
We responded:
"Roslyn, thank you so much for taking time out of your busy day to leave us some feedback. We hope to take care of your insurance needs for many years to come!"
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Connie Johnson

November 19, 2025

5  out of  5
rating by Connie Johnson
"Jackie Brazil is the person to go to for your insurance. She will work hard for you!! Thanks!!"
We responded:
"Thank you, Connie! I'm happy to hear that Jackie provided you with such dedicated service. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
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Ashley B

November 18, 2025

5  out of  5
rating by Ashley B
"I had the pleasure of working with TYLER!! He was awesome! Gave me all my options and explained everything to make sure I chose the best car insurance plan for me. So friendly and knowledgable! Thank you so much, Definitely would recommend :)"
We responded:
"Ashley, thank you for your wonderful feedback! I'm glad to hear that Tyler provided you with such a positive experience and helped you find the best car insurance plan. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Garey Price

November 18, 2025

5  out of  5
rating by Garey Price
"Lillian Patterson is an amazing and wonderful person. She is very helpful when it comes to getting the information that you need. I highly recommend."
We responded:
"Garey, thank you for your fantastic review! I'm delighted to hear that Lillian was so helpful in providing the information you needed. We appreciate your recommendation and are here for any assistance you might need in the future. Let us know if there's anything else we can do for you!"
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Jessie Hampton

November 17, 2025

5  out of  5
rating by Jessie Hampton
"This morning I spoke with morgan she is always nice and respectful willing to answer my question and help me understand my policy thank you so much"
We responded:
"Thank you for your review, Jessie! I'm glad to hear that Morgan provided you with such helpful and respectful service. We appreciate your kind words and are always here to assist with any questions you may have. Let us know if there's anything else we can do for you!"
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Randy Miller

November 17, 2025

5  out of  5
rating by Randy Miller
"Morgan did a great job with my issue"
We responded:
"Hi, Randy! I'm happy to hear that Morgan was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Lisetta Asbury

November 17, 2025

5  out of  5
rating by Lisetta Asbury
"Lillian Patterson is a good worker n makes people smile. She is very informative over different insurances."
We responded:
"Hey, Lisetta! I'm happy to hear that Lillian made a positive impact with her informative approach and friendly demeanor. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. Let us know if there's anything else we can assist you with!"
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Lisa Odena

November 13, 2025

5  out of  5
rating by Lisa Odena
"Paul was very patient and helpful in getting our vehicles set up on auto-pay with similar payment dates."
We responded:
"Lisa, thank you so much for taking time out of your busy day to leave us some feedback. We hope to take care of your insurance needs for many years to come!"
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Bradley Noble

November 12, 2025

5  out of  5
rating by Bradley Noble
"Lillian was EXCELLENT! She’s the G.O.A.T/BOMB.COM!! She has exceptional customer service and she made me feel valued as a person. She connected with me as a person and that’s what sold me! I feel like we could talk for hours but I didn’t want to hold her up at work! Haha lol 😂😂😂 Lillian is THE BEST EVER!!! If you’re looking for an auto insurance company that values their people and treats them with respect and dignity choose STATE FARM and ask to speak with Lillian!!!"
We responded:
"Thank you so much, Bradley! I'm really happy to hear about your wonderful experience with Lillian. She truly goes above and beyond to connect with our customers and make them feel valued. Your kind words mean a lot to us, and we're grateful to have you as part of our State Farm family. Let us know if there's anything else we can do for you!"
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Mary Jo Parker

November 7, 2025

5  out of  5
rating by Mary Jo Parker
"Lillian is great.. Explain everything and a great pr"
We responded:
"Thank you, Mary Jo! I'm happy to hear that Lillian provided you with such a great experience. Our team is dedicated to ensuring clear communication and excellent service. If you have any more questions or need assistance, feel free to reach out!"
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Catherine Dowd

November 7, 2025

5  out of  5
rating by Catherine Dowd
"Hollie was great, very nice…. patient and professional service."
We responded:
"Thank you, Catherine! I'm happy to hear that Hollie provided you with such patient and professional service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Buffaloes Foundation

October 31, 2025

5  out of  5
rating by Buffaloes Foundation
"Courteous and helpful AND Paul has delicious, healthy snacks"
We responded:
"Thank you for your feedback! I'm happy to hear that you found our team courteous and helpful. Paul will be delighted to know you enjoyed the snacks! Let us know if there's anything else we can assist you with."
Profile photo of Heather Porter

Heather Porter

October 14, 2025

5  out of  5
rating by Heather Porter
"Getting a quote from Paul was so easy. I was pleased when I got a much better quote from State Farm than my old insurance. Paul thoroughly explained the process and made switching to State Farm a breeze. I even have better auto and renter coverage now then a did previously!"
We responded:
"Heather, thank you for sharing your experience! I'm happy to hear that Paul made the process smooth and that you're satisfied with your new coverage. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Elizabeth ALTHEN

Elizabeth ALTHEN

October 10, 2025

5  out of  5
rating by Elizabeth ALTHEN
"Paul was very informative and very helpful."
We responded:
"Thank you, Elizabeth! I'm happy to hear that Paul was informative and helpful during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Mleo Soprano

Mleo Soprano

October 8, 2025

5  out of  5
rating by Mleo Soprano
"Cloye was so knowledgeable about every aspect of her job. She answered every question I had about my needs fir Life and Auto insurance and made my experience so comfortable and absolutely AMAZING!"
We responded:
"Thank you so much for taking the time to leave us a review! We are so fortunate to have Cloye on our team!"
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Brenda Williams

October 3, 2025

5  out of  5
rating by Brenda Williams
"I was treated like a queen by Ms Owen’s. All I Can Say Is Thank You So Much For Just Being Your Self."
We responded:
"Brenda, thank you for taking the time to share your feedback! I am pleased that you felt like royalty during your experience with us. Providing top-notch service is a huge priority for me and my team, and I'm grateful for your kind words. Don't hesitate to reach out to us about any further insurance needs! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Tevin Cooley

September 3, 2025

5  out of  5
rating by Tevin Cooley
"I had a great experience working with Tyler over the phone. He was clear, patient, and made the whole process feel easy. Tyler really took the time to explain my options and answer all of my questions without rushing me. You can tell he genuinely cares about helping people get the right coverage. I left the call feeling confident and taken care of , highly recommend him"
We responded:
"We love seeing reviews like this, Tevin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Maxcine Ragland

Maxcine Ragland

August 26, 2025

5  out of  5
rating by Maxcine Ragland
"Agent was a joy to work with hi your State Farm agent is a joy to work with every time I call I get a good results in a speedy way you got a good one there"
We responded:
"Thank you so much for your kind feedback! ❤️🤗"
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Olivia Dillard

August 25, 2025

5  out of  5
rating by Olivia Dillard
"Whitney Owen's team is very quick to respond to any questions you may have. They have never left me in the dark about my policies, they have been very straightforward and told me everything that I should know involving my insurance. I'd definitely would recommend Whitney Owen's team to anyone looking for auto insurance."
We responded:
"Thank you, Olivia! I'm happy to know that our team's responsiveness and clarity have made a positive impact on your experience. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
Profile photo of Sonja Burns-Easley

Sonja Burns-Easley

August 25, 2025

5  out of  5
rating by Sonja Burns-Easley
"Lillian was very friendly and professional. She’s an asset to the company."
We responded:
"Thank you, Sonja! I'm happy to hear that Lillian provided you with such a friendly and professional experience. She's truly a valued member of our team. If you need anything else, feel free to reach out!"
Profile photo of Nicole Zayas

Nicole Zayas

August 24, 2025

5  out of  5
rating by Nicole Zayas
"Love this agency. Great service, response time, and knowledgeable staff"
We responded:
"Nicole, thank you for your wonderful feedback! I'm happy to know you love our service and find our team knowledgeable. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Mike Lewis

Mike Lewis

August 19, 2025

5  out of  5
rating by Mike Lewis
"Since switching to State Farm, I have very pleased with the customer service. Lillian was outstanding to work with. She is another reason to use this agency."
We responded:
"Thank you, Mike! I'm happy to hear that you're satisfied with our customer service. Lillian is indeed a valuable part of our team, and I'm glad she made a positive impact on your experience. If you need anything else, feel free to reach out!"