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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michele Graves

Michele Graves

November 18, 2024

5  out of  5
rating by Michele Graves
"Jennifer was very helpful with checking on the update of receiving my check and making sure my husband has the updated card info for automatic payment thank you state farm"
We responded:
"Michele - thank you for the kind review! We hope to take care of your insurance needs for many years to come."
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Ms. H

November 18, 2024

5  out of  5
rating by Ms. H
"Hollie was very thorough and knowledgeable. She took her time with me to explain every detail of my policy and answered all my concern's…. I definitely will be recommending her to clients in the future."
We responded:
"Thank you so much for your kind words! I'm glad to hear that Hollie was able to provide you with thorough and knowledgeable assistance. It's wonderful that she took the time to explain every detail of your policy and address all your concerns. We truly appreciate your recommendation and look forward to continuing to serve you and any future clients you refer. If you have any further questions or need assistance, don't hesitate to reach out. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Angela Shoaf

November 5, 2024

5  out of  5
rating by Angela Shoaf
"Wow!!! I'm so impressed with my new insurance!! A big big shout out to Lillian at State farm in Little Rock. She saved me n made my day with her quote!!!! I bought it on the spot!!! If u are reading this .you have been blessed just go ahead and call for your quote I bet ya you will buy on the spot tooo!!! This insurance company ROCKS!!!!"
We responded:
"Angela, thank you so much for your wonderful review! I'm really happy to hear that Lillian was able to assist you and make your day with a great quote. Your enthusiasm is truly appreciated, and we're grateful to have you as part of our Little Rock family. Thanks again for your kind words! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Cameron Rogers

October 21, 2024

5  out of  5
rating by Cameron Rogers
"Lillian was extremely helpful in explaining everything step by step and making sure all information was clear and understood. She Never made me feel dumb for asking questions and was super flexible with me."
We responded:
"Lillian's dedication to making sure everything was clear and understood is truly appreciated. I'm glad she could assist you step by step and answer all your questions without any hesitation. Her flexibility and willingness to help are qualities we value highly in our team. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Ethan Mullenix

October 11, 2024

5  out of  5
rating by Ethan Mullenix
"Lillian was awesome and a great help! Highly recommend!"
We responded:
"Thank you, Ethan! I'm happy to hear that Lillian was able to assist you so well. We appreciate your recommendation and are always here to help with any future needs. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Rita EdwardS

October 7, 2024

5  out of  5
rating by Rita EdwardS
"Lillian Was very helpful. I will recommend her as agent for new policies."
We responded:
"Hi Ruta, Lillian is a valued member of our team, and I'm happy she could assist you! Thank you for recommending her and for your positive feedback. If you need any further assistance or have questions about new policies, feel free to reach out. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Michael Swinford

September 27, 2024

5  out of  5
rating by Michael Swinford
"The agent I spoke with Lillian was very helpful and thorough in getting me the lowest price available. I'm glad I called State Farm. I was able to save 100s of dollars over Magnum Insurance whom I previously had. Screw Magnum, Screw Freeway, and Screw any other agent that tries to put you through some 3rd party SCAM/SCHEMING ASS INSURANCE COMPANIES."
We responded:
"Hey Michael, I'm glad you had a positive experience with Lillian! It's wonderful to know she was thorough in helping you find the best price and save money. We appreciate your faith in State Farm and are here for any other insurance questions you might have. Thank you for choosing us! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Jayla Henton

September 21, 2024

5  out of  5
rating by Jayla Henton
"I worked with Lillian and she got me the best deal for auto, home, and life insurance!!"
We responded:
"Jayla, thank you for your wonderful review! I'm glad Lillian could assist you in finding the best deals for your auto, home, and life insurance. We appreciate your trust in our office and are always here to help with any future needs or questions. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Lauri Brown

September 20, 2024

5  out of  5
rating by Lauri Brown
"Recently purchased new vehicle. Previous insurance company tripled my rate with the explanation that my "new car is 15 years newer". I was a home+auto customer for them for over 20 years. One of my brothers was already using this agency so I called. Lillian took my info over the phone and it was a great personal conversation, not a business transaction. Lillian also saved me $1100 bucks on my 6-month premium price with better coverage. I also switched the homeowners policy too."
We responded:
"Lauri, thank you for sharing your experience! I'm glad Lillian could assist you with your new auto insurance and provide a more personal touch. It's wonderful to know she was able to save you money on your 6-month premium and offer better coverage. We appreciate you choosing us for both your auto and homeowners policies. If you need any further assistance, our office is always here to help. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Oscar Cruz

September 20, 2024

5  out of  5
rating by Oscar Cruz
"Lillian helped with my new auto insurance policy. She was very helpful and professional. I will definitely be sending her more business!!! Thank you!!!"
We responded:
"Thank you, Oscar! I'm glad to hear that Lillian was able to assist you with your new auto insurance policy. We appreciate your kind words about her professionalism and helpfulness. We're grateful for your support and look forward to assisting you with any future insurance needs. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Viola Boseman

September 18, 2024

5  out of  5
rating by Viola Boseman
"Lillian Patterson was very nice and very friendly. I could hear the hapliness and friendlineass thru her voice. Im very satisified with my service. Thank you!"
We responded:
"Thank you, Viola, for your wonderful review! I'm glad to hear that Lillian's friendliness and positive attitude made your experience enjoyable. We're happy that you're satisfied with our service. If you need any further assistance, don't hesitate to reach out. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Nester Mitchell

September 13, 2024

5  out of  5
rating by Nester Mitchell
"Lillian Patterson is an extremely pleasant agent. She was very patient with me regarding setting up my insurance in the midst of my very hectic work schedule. Highly recommend her!"
We responded:
"Nester, Thank you for your kind words and recommendation! I'm happy to hear that Lillian was able to assist you so effectively, especially given your busy schedule. We truly appreciate your feedback and are always here to help with any future insurance needs. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Mrs. Stewart

September 12, 2024

1  out of  5
rating by Mrs. Stewart
"The ABSOLUTE WORST INSURANCE AGENCY WITH THE RUDEST REPS. DO NOT TAKE CARE OF THEIR CLIENTS AT ALL"
We responded:
"Hey There Ms. Cheryl! We are happy to assist you with any of your needs. I do, however, have a strong policy against cursing and name calling. Whenever you are ready to communicate with us respectfully we are ready to assist you. Thanks so much!"
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Stefanie De Los Angeles

September 10, 2024

5  out of  5
rating by Stefanie De Los Angeles
"Excellent Customer service and they gave me the best quote!!! Lillian was so wonderful to work with. Happy to be apart of the team."
We responded:
"Stefanie, thank you for your wonderful review! I'm glad to hear that Lillian provided you with excellent customer service and the best quote. We're happy to have you as a neighbor! If you need any further assistance, feel free to reach out. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Shirley Watson

August 19, 2024

5  out of  5
rating by Shirley Watson
"I so enjoyed speaking with Agent Lillian as she was great in assisting me to purchase insurance for my home. I could not have asked for a better person to assist me in this! Thank you so much!"
We responded:
"Shirley, I'm glad you enjoyed working with Lillian. She is indeed great at assisting our clients with their insurance needs. Thank you for your kind words and for choosing us for your home insurance. If you need any further assistance, we're here to help. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Shane Staley

August 2, 2024

5  out of  5
rating by Shane Staley
"Great experience talking with Lillian! Kind, polite, and professional, highly recommend"
We responded:
"Hey Shane! Thanks for the awesome review! I'm so happy you had a great experience with Lillian. She's definitely a gem on our team! If you need anything else, don't hesitate to reach out. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Lil Cross

August 2, 2024

5  out of  5
rating by Lil Cross
"I really enjoyed Lillian yesterday, she really took care of me and she made sure I had everything I needed.She showed me A LOT OF LOVE,and if I had to come back out there for something else,I would love to have Lillian to wait on me good day."
We responded:
"Hey Lil! I'm so glad you enjoyed your experience with Lillian! She truly cares about our customers and it's wonderful to hear she made sure you had everything you needed. We'll be happy to assist you again anytime! Have a great day! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Keyjahjna

July 22, 2024

5  out of  5
rating by Keyjahjna
"Love working with Cloye. She always know what to do and the best way to get it done!!"
We responded:
"Hey, Keyjahjna! I'm so happy you love working with Cloye. She really knows how to get things done right. Thanks for sharing your support for our team! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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SINCERE BELL

July 2, 2024

5  out of  5
rating by SINCERE BELL
"Very friendly, knowledgeable, personable, and provided an amazing experience! Exceptional customer service skills —Sametrious J."
We responded:
"Thank you for the glowing review, Sametrious! I'm ecstatic to hear that you had an amazing experience with our team. We strive to provide exceptional customer service and are glad you found us friendly, knowledgeable, and personable. - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Brenda Williams

July 2, 2024

5  out of  5
rating by Brenda Williams
"I was treated like a queen by Ms Owen’s. All I Can Say Is Thank You So Much For Just Being Your Self."
We responded:
"Brenda, thank you for taking the time to share your feedback! I am pleased that you felt like royalty during your experience with us. Providing top-notch service is a huge priority for me and my team, and I'm grateful for your kind words. Don't hesitate to reach out to us about any further insurance needs! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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blanks72

June 28, 2024

5  out of  5
rating by blanks72
"I always have a wonderful, professional experience when visiting the office of Whitney Owens State Farm. Today, Lillian was tremendous in demonstrating their products with her knowledge and growing expertise in the field. She is a positive addition to the team. She demonstrated outstanding customer service and responded to all my questions."
We responded:
"Thank you for your glowing review! I'm pleased to hear that Lillian provided outstanding customer service and demonstrated expertise in our products. We are grateful to have her on our team and thrilled that she could assist you with all your questions. Looking forward to serving you again soon! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Lé'Nay Marks

June 25, 2024

5  out of  5
rating by Lé'Nay Marks
"I had an amazing experience! Holly was so professional , sweet and patient with me. She definitely made this process way less stressful for me."
We responded:
"Thank you, Lé'Nay, for your fantastic review! Your kind comments about Holly's customer service are the biggest motivation for our team. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Whitney Owens, State Farm Insurance Agent, Little Rock, AR"
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Sarah Vinson

June 18, 2024

5  out of  5
rating by Sarah Vinson
"Whitney was so kind and patient with me! Helping me every step of the way with every single question or issue I had :) we need more Whitney’s in the world! She made my experience with shopping for insurance so much smoother and simpler."
We responded:
"Sarah, I'm thrilled to hear that we could make your insurance shopping experience smoother and simpler! I'm pleased to have been able to assist you every step of the way. Thank you for your kind words and for choosing our office. I'm here for any future insurance needs you may have! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Charles Banks

June 17, 2024

5  out of  5
rating by Charles Banks
"Cloye did an amazing job of explaining everything"
We responded:
"Thank you, Charles, for your 5-star rating! I'm pleased to hear that Cloye provided an amazing job explaining everything to you. We're grateful for your positive feedback and look forward to assisting you with any insurance needs in the future! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
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Kaijah Greenwood

June 17, 2024

5  out of  5
rating by Kaijah Greenwood
"Holly was very fast and knowledgeable. She was so kind through the whole process."
We responded:
"Kaijah, I'm pleased to hear that Holly provided fast and knowledgeable service! If you ever need assistance in the future, feel free to reach out. Whitney Owens - State Farm Insurance Agent, Little Rock, AR"